Welcome to Pepe Clothing Shop! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our stylish fashion items including blouses, dresses, jumpsuits, pants, skirts, sweatshirts, and swimwear.

By accessing this website and placing an order, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

1.1 About Us

Pepe Clothing Shop is an online retailer specialising in contemporary women’s fashion, located at 58 Roynon Way, Wells, GB CH6Q 5CS. Our website domain is www.pepeclothing.com.

1.2 Target Audience

Our products are designed for fashion-conscious women seeking stylish, comfortable clothing for various occasions. We cater primarily to customers in Europe, North America, and other non-Asian regions (excluding some remote areas).

2.1 Account Information

When creating an account or placing an order, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account

2.2 Prohibited Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated means to access our website without permission
• Make false or fraudulent orders

3.1 Product Descriptions

We strive to accurately describe and display our products, including:

• Blouses and shirts
• Dresses
• Jumpsuits
• Pants
• Skirts
• Sweatshirts
• Swimwear

However, slight variations in colour or texture may occur due to monitor settings. If you receive a product that substantially differs from its description, please contact us immediately.

3.2 Product Availability

All items are subject to availability. We reserve the right to discontinue any product without notice.

4.1 Order Process

Your order represents an offer to purchase which we accept by sending you an order confirmation email. We process orders within 1-2 business days.

4.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is due immediately upon order placement. Your card will be charged when we process your order.

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping (£12.95): Via DHL or FedEx, estimated delivery 10-15 days after dispatch
• Free Shipping: For orders over £50 via EMS, estimated delivery 15-25 days after dispatch

Delivery times are estimates only and may vary due to customs processing or other factors outside our control.

5.2 Shipping Restrictions

We currently cannot ship to some Asian and remote regions. If your location is unavailable at checkout, we unfortunately cannot accept your order.

6.1 Return Policy

You may return most unworn, unwashed items in original condition with tags attached within 15 days of receipt. For hygiene reasons, swimwear cannot be returned unless faulty or not as described.

6.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Receive our RMA number
3. Package items securely with original packaging
4. Ship to our returns address using a tracked method

6.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping costs are non-refundable unless the return results from our error.

All content on this website, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

8.1 Product Use

We’re not liable for any damages resulting from product misuse or failure to follow care instructions.

8.2 Website Availability

We strive to keep our website available but aren’t liable for temporary unavailability due to technical issues beyond our control.

8.3 Maximum Liability

Our maximum liability to you for any claim related to our products or website is limited to the purchase price of the relevant items.

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

We may update these Terms periodically. The updated version will be posted on our website with a new effective date. Your continued use of our website after changes constitutes acceptance of the new Terms.

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

For questions about these Terms or our products, please contact:

Pepe Clothing Shop Customer Service
Email: [email protected]
Address: 58 Roynon Way, Wells, GB CH6Q 5CS